Care and Warranty
Modanest have a 2 Year Limited Warranty that covers the structural integrity of all handmade Furniture.
Modanest quality products are manufactured using the highest quality materials and should give you piece of mind when considering solid Australian made furniture. All manufacturing is carried out in our workshop in Brookvale, NSW.
The warranty does not cover misuse or damage due to environmental factors, exposure to extreme conditions, prolonged exposure to direct sunlight, scratches, exposure to heaters and highly air-conditioned spaces, burns, or inappropriate use or use of inappropriate cleaning product.
Solid timber is a natural product and is responsive to changes in the environment. Any movement, cracking, joint separation, bowing, splitting, or colour change in timber is not warranted. As our finishes are subject to everyday wear and tear they cannot be warranted. Please see our product care and maintenance information below.
Modanest can provide guidance on which of its products are more suited for commercial use or residential use. It is important to disclose the nature of the project and intended use of the selected products where it is to be used for commercial purposes and/or in a commercial environment.
HOW DO I CARE FOR MY MODANEST FURNITURE?
All our timber collections have lacquered surfaces. Lacquer provides a membrane on the top of the timber, protecting the timber and making the piece of furniture durable and strong. Our furniture can can mostly tolerate the heat from coffee cups and dinner plates, they cannot tolerate greater temperatures from dishes heated on the stove-top or in conventional or microwave ovens. The lacquer is also water resistant, however cannot tolerate excessive quantities of liquid. Dry any spills immediately otherwise liquid may seep through the lacquer and cause irreparable damage. Your solid timber furniture is a natural product and may expand and contract due to varying temperature conditions, occasionally producing small cracks within or between the boards. This is normal and often part of a piece’s character. To minimise movement in the timber, the furniture should not be placed outside, in direct sunlight, near fireplaces, or in heavily air-conditioned areas. Timber can be wiped down with any gentle non abrasive cleaning product.
Other finishes like stains, oils and wax please avoid cleaning with harsh chemicals, a simple non abrasive damp cloth is sufficient. Use a dust cloth or feather duster to remove dust and debris. Removing dust is essential as dust collection absorbs and holds moisture on humid days and damp evenings, causing the timber to expand/crack. If you require a mild detergent in lukewarm water to remove liquids that might stain, however be sure that the cloth is not soaked excessively and the surface is dried with a clean dry cloth immediately after wetting.
Our Danish cord furniture usually requires very little maintenance, as the strong paper cord is designed to last for years. If you want to freshen up the seat, you can wipe it using a cloth tightly wrung out with a neutral colourless soap solution. However, it is advisable not to do this too often, as it can wear the paper cord unnecessarily. Never use a soaked wet cloth, always ensure it is tightly wrung out or slightly moist. The Danish cord is treated with a thin layer of wax which helps to prevent stains. Discolouration of the paper cord may, however, result from spillages of strong liquids, for example red wine, or strongly coloured food, on the seat.